Support
Spite & Malice support
If the answer is not below, email hello@humri.co. Include your device and iOS version if you are reporting a bug. It makes it much faster to find.
How do I remove the ads?
Open Settings inside the app, go to Ads, and choose Remove Ads. It is a one-time purchase that permanently removes both the video and banner ads.
I bought Remove Ads, but the ads came back.
Open Settings inside the app, go to Ads, and tap Restore Purchases.
Restoring only works when you are signed in with the same Apple Account that made the original purchase. If it still does not come back, email hello@humri.co.
Do I need an account to play?
Not to play on your own. Solo games work with no account and no connection.
Online matches run through Apple's Game Center, so you need to be signed in to Game Center on your device to play online, see leaderboards, or earn achievements.
I got a new device. Does my progress come with me?
Unlocks and statistics sync through your private iCloud account, as long as iCloud is enabled for the app. You can check this in the iOS Settings app under your Apple Account, then iCloud.
A game already in progress stays on the device it was started on and does not transfer.
How do I unlock card styles, backgrounds and fonts?
Three ways: earn points by playing, unlock one with a token, or complete a challenge like winning a game of every mode.
Some packs are only around for a limited time. Anything you unlock stays yours.
Does the app track me?
No. The advertising identifier is never requested or used, there is no tracking permission prompt, and ads are non-personalized. There is no third-party analytics or crash reporting.
The app does collect anonymous usage data (which modes get played, whether tutorials get finished, that sort of thing) tied to a random per-install identifier that is not linked to you. To switch it off, open Settings inside the app, go to Privacy, and set Anonymous Usage Data to Don't Share. The full detail is in the privacy policy.
How do I get a refund?
Apple handles all refunds for in-app purchases. Request one at reportaproblem.apple.com.
How do I play? I have never played this game before.
The app has a walkthrough that teaches the rules as you play, and there is a rules screen in the game menu at any time.
The full rules are also written out on the how to play page.
I found a bug, or I have a request.
Email hello@humri.co. Device model, iOS version, and what you were doing when it happened are the three things that make a bug findable.
